“Service” refers to the Company’s services accessed via the Site, in which users can contact RN/WY LDN Virtual Assistant.
The terms “we,” “us,” and “our” refer to the Company.
“You” refers to you, as a user of our Site or our Service.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
How we use your information
We use the information we collect in various ways, including to:
so that we can reply to queries or complaints;
to develop and manage our business relationships;
to help grow our business and fulfil our contracts;
to provide services to clients;
to calculate payments to associates or Affiliates/Referrers;
We May Share Some Of Your Data With These People
We may use an outsourced support team for our business which may include Web Designers, Sales and Marketing, Third party suppliers and more. They have limited access to your data, where the service they provide to us means they need it.
For example, if we need to make appointments on your behalf or outsource a service provider to carry out an agreed request.
We do not permit copying or sharing by the third party and actively monitor for any potential breaches.
Any third party service provider will be contracted to strict confidentiality clauses and your information/advice is held in the strictest confidence.
We will always keep you updated of anyone we may need to share your data with.
https://www.rnwy-ldn.co.uk/ follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, https://www.rnwy-ldn.co.uk/ uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
For more general information on cookies, please read "What Are Cookies".
Advertising Partners Privacy Policies
We do not use any advertising partners
Legal Processing Of Data
Signing onto our newsletter list is by your consent – and when you withdraw your consent we stop that processing of your data. Apart from that, the information we hold is based on our needing the information to run our business and provide our products and services – either so we can perform our contract with you, or because we have a legitimate business interest in processing your data. In a few situations we are processing personal data because we are under a legal obligation to do so. This principally relates to our business, accounting and tax records.
Your Privacy Rights
You have the right to know what information we are collecting on you, and to amend it if it is inaccurate. If you feel for some reason we have information we should not be keeping, or it is out of date or otherwise wrong, please let us know and we will take appropriate action. Most of the information we hold is not based on your individual consent but is based on our needing the information to run our business and provide our products and services. You have a "right to be forgotten" - but that does have some legal limits to it. If you want us to remove information about you, let us know. If you have been a Client, we may not be able to remove all data as we will have to ensure that we can continue to comply with legal, accounting, taxation and our insurer’s requirements.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
We have an active presence on social media. If you are using social media they are holding and using
If you ‘like’ any of our posts or ‘follow’ us or contact us on social media we keep a record of that.